PhD student in informatics: University West
Livia is, since three years back, PhD Candidate in Informatics with specialization in Work Integrated Learning at University West. She has 8 years of teaching experience and pedagogical/content development of the bachelor program Digital Media at University West. Before that, she worked for several years with collection, organization and analysis of video data within different research projects and within the research environment LinCS at Gothenburg University.
Livia's research focuses on the digitization of the workplace with special focus on change processes related to the use of external, generative platforms such as e.g.Facebook. The thesis is based on a case study in Swedish municipalities with a focus on how the interaction between communicators and citizens is challenged when social media is used as a complement to other communication channels. The thesis describes and explains for example how communicators' demands for transparency, responsiveness and accountability come to a head when control over content and behavior in social media is missing.